Monsoon x Salesforce

Localisation subsystem.

As part of Monsoon's e-commerce replatforming, we designed a localisation subsystem to support a consistent shopping experience across international markets. The system enables customers to select their delivery country, with corresponding language and currency settings, through a dedicated country selector.

The experience accounts for different entry scenarios, including first-time visits and customers accessing the website from another country. Geo-IP detection helps identify a visitor's location and prompts them to confirm or change their shipping destination, with appropriate redirection to the relevant regional storefront. The solution balances business requirements, regional configurations and user control within a scalable international e-commerce architecture.

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